UX Researcher

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UX Researcher

🚀 Ready to launch our user experience to new heights?

Hey there, fellow UX Researcher! Are you ready to make real impact? We're on the hunt for a skilled researcher who is eager to work with us and gets to know our users like the back of their hand. By digging deep into our customers' needs and preferences, you'll be able to identify opportunities for improvement and help us create a top-notch user experience.

If you're passionate about user research and want to help us take our UX to the next level, we'd love to hear from you! Apply now and join our team as a UX Researcher.

Full-time / Part-time · Groningen & Remote

As a UX researcher at Voys, you will play a crucial role in understanding our users and improving their experience with our products. With your empathetic approach and sharp insights, you'll help us identify any gaps in our customer journey and come up with creative solutions to fill them.

But working at Voys is not just about the job. It's about the adventure! Our motivating work environment encourages you to develop your talents, learn new skills, and explore new horizons. And don't forget about our amazing UX team, always there to support and inspire you.

So, are you ready to join us on this exciting journey and take your career to new heights? Apply now and let's create the ultimate user experience together!

🕵️ This is what we are looking for, you...

  • Have a Bachelor's or Master's degree in a relevant field (e.g. psychology, sociology, human-computer interaction, design, anthropology)
  • Have at least 3 years of experience in UX research
  • Have excellent communication and collaboration skills
  • Apply an empathetic approach to user research
  • Have experience with qualitative research methods, including in-depth interviews and observation
  • Have experience in translating qualitative insights into actionable feedback for product owners and designers
  • Are not afraid for the English language, as it is our default language 
  • If you have experience working in an Agile environment, that's a plus

🫵 This is what we offer you:

  • A challenging job with as many as 150 colleagues from all over the world! We are fully self-managing, so you will experience a lot of freedom and responsibility to fulfill your role.
  • A role for 32 - 40 hours per week
  • A perfect home office with everything you need
  • A relaxed working environment in a beautiful office
  • A large annual study budget to develop yourself optimally
  • Nice colleagues with whom you can be yourself
Want to know exactly what we have to offer?
You can find it here (links to our handbook)

As our UX researcher, you will play the role of Sherlock Holmes, interrogating our users to better understand their needs and preferences. You'll sleuth for even the smallest details of their experience with our products, aiming to uncover any pain points and gaps in the customer journey.

Your conversations with users will yield valuable feedback, which you'll translate into actionable insights for our product owners and designers. You have a knack for turning qualitative feedback into concrete actions to improve our user experience.

Working with diverse cross-functional teams, you make recommendations to enhance the user experience. You're also the go-to person for our customer support colleagues when it comes to identifying opportunities for improvement in the customer experience.

As a critical thinker, you recognize biases and deal with them in a conscious and objective manner. You always stay up-to-date with industry trends and best practices in the field of UX research to help us lead the way as true trendsetters.

Your colleagues







☎️ But what is Voys? 

Voys is the fastest-growing telecom provider of The Netherlands. With offices in The Netherlands, South Africa, Belgium, and Germany, we bring game-changing communication to more than 17.000 awesome companies.

We liberate businesses from complex, outdated telephone systems and the providers that go with them. ‘Freedom is calling’ is our mantra. Voys has been reviewed by more than 4.000 happy companies and has received an average customer rating of 8.9. 

How to apply

Does this job sound like a great step in your career? Then apply today! We look forward to hearing from you. In five steps, this cool role could be all yours:

  • Your online application 📝
  • Telephone introduction 📞
  • Interview 👋
  • Walk-in day 📞/ 🏢
  • Signing the contract 🥳

You need to have an EU Working Permit (Orientation Year Visa not included) in order to be applicable for this position.

Got any questions in regards to this vacancy?
Our colleague Dick knows everything there is to know about this vacancy. You can always make an appointment with him or don't be a stranger and just call spontaneously to 050 800 90 78.

Isn't this the job for you after all?

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